Kind words from a few of our customers.
““Over many years I had spent thousands of pounds in vain on various loupes before meeting Mark Chase who provided the solution straight away. The light and loupes are first class and were carefully customised for my slightly strange operating position. The helpful service has been consistently outstanding. I am very happy to recommend the loupes, light and the follow up customer care.”
Martin Kelleher – Consultant in Restorative Dentistry
“I’ve been meaning to email to say how impressed I’ve been with the build quality of the loupes I bought from you last year. Been a busy few months and it just got to the top of my “to do” list.
I should have gone for Lemonchase years ago rather than other brands.
I think it’s difficult to appreciate the quality until you’ve had a premium set! Definitely a case of ” buy sh@@e. buy twice!”
Matthew Collins, Yorks
“I wanted to give you some feedback about the experience I have had when upgrading my old loupes I bought from you some years ago, to the new 3.5x I received a couple of weeks ago.
As I have said to you before in person I’ve been really impressed with the customer service I have received when arms and nosepieces wore out on my 2.5’s. With this in mind I didn’t even bother shopping around when it came to upgrading to 3.5’s. This decision has been vindicated. The loupes are fantastic, exactly the quality I expected from Lemonchase.
The customer service has been fantastic! From emails being responded to promptly, to travelling down to adjust my loupes – and they now appear to be perfect. All too often one only hears complaints and I wanted to make sure I heaped praise where it was due!
I have and will continue to recommend Lemonchase, as your company has once again excelled all my expectations.”
Guy Wells, Northallerton
“I highly recommend Lemonchase. Their bespoke service has been invaluable to me and my practice. I have received excellent advice and they really provide tailor-made loupes with incredible efficiency and general excellence.”
Jay Hill, Tunbridge Wells
“Nowadays everyone seems quick to criticize, but less so to praise. I’d like to redress that. I have had trouble free use of my loupes purchased from Lemonchase about 4 years ago, they are used every day, and frankly, I can’t operate without them anymore – hence I was in a fix when I broke the arm off! I went straight to my local optician, but to no avail, so I rang Lemonchase for advice, and the next day 2 new arms were delivered to my practice and fitted by my optician in about 10 minutes – happy days!
In my opinion the mark of a good company is not when everything is going well, but how they act when there is a problem – Lemonchase were superb, and I have no hesitation in recommending them to any dentist or surgeon, and frequently have done so. Having had loupes from 3 other leading companies over the years, these are the best.”
Graeme Dentith BDS, Durham City Smiles
“The Liverpool Dental Hospital has 15 microscopes supplied by Lemonchase, 10 in the postgraduate centre and 5 on the Endodontic clinic. Lemonchase provided us with a value for money product that proved to be robust and easy to maintain. They are very simple to use and both postgraduate and undergraduate students routinely use them. Lemonchase have provided very good support and very quick response. They have also continued to support training and courses.”
Dr Fadi D Jarad BDS, PhD, MFDS RCS(Eng) MRD (Ed) Endodontics, FHEA
Clinical Lecturer / Honorary SpR in Restorative Dentistry Department and School of Dental Studies, Liverpool University Dental Hospital
“You kindly sold me a pair of Loupes in November which are fantastic and I have recommended them to my colleagues!”
Emily Gosse, Ophthalmology Registrar, Royal Bournemouth Hospital
“Buckle and McGrath is committed to offering the highest standard of patient care. This commitment extends to us ensuring we equip our practice with the very best dental materials and equipment. Buckle and McGrath is fortunate to have been working with Lemonchase since 2005, utilising both the D-Tec ceiling lighting and Designs for Vision dental loupes. The exceptional visibility generated by the equipment is instrumental in enabling us to carry out the most precise dental procedures. The team at Lemonchase is always on hand to provide us with the very best advice, and perhaps more importantly, to ensure we receive outstanding aftercare and support service, which is paramount to our practice running smoothly.”
Ian Buckle, Buckle and McGrath
“Loupes delivered today… I am already in love with them!”
Dr Paul Ward BDS FDS MSc MOrth RCS Eng
“Just to let you know that the loupes are great! Very comfortable and so lightweight. Many thanks for getting them so quickly for me.”
“The Loupes I purchased a few months ago are absolutely fantastic and I can’t see how I managed to operate without them.”
“I have used Mark and Lemonchase for all my Dental loupes purchases. I find his knowledge, products and service to be first class and he is a pleasure to do business with. We also use their microscopes in the dental hospital in Liverpool, demonstrating that this company can work on an individual and corporate level. I thoroughly recommend Mark and his company.”
Ian Dunn – Specialist Periodontist/Lecturer, Liverpool
“Mark has a personal and personable approach to providing his clients with the equipment they need in a prompt and professional fashion, making his company, Lemonchase, my recommendation for any dental or medical professional seeking magnification solutions for their everyday practice.”
Cathy Robinson – Private Dental Surgeon, Armagh
“I have 2 pairs of custom-made loupes from Lemonchase – and find them to be very comfortable and lightweight, with an excellent field of view. The LED light is bright & reliable and allows me to work untethered for the entire day. I can thoroughly recommend their products and outstanding customer service!”
Dana Vosooghi – Canterbury.